~ In order to provide the best possible scheduling options to all of our wonderful clients, we require 48 hour notice if needing to cancel or reschedule an appointment. It is very hard to fill appointments last minute, especially 2+ hour appointments and we are often left scrambling to possibly find someone who can come in spur of the moment which unfortunately does not often work out so this policy in place to prevent lost hours and lost wages. Timely communication regarding cancellations also ensures that we may accommodate other clients that are on our stylist waitlist. We understand that life happens and emergencies can occur so when applicable and to the discretion of the individual stylist, we may offer a one time courtesy for your first missed appointment or last minute cancellation before incurring any fees.

~ Cancellations with less than 48 hour notice are subject to $25 cancellation fee for haircuts and $50 cancellation fee for all other services to be paid prior to rebooking. If you need to cancel the appointment and it’s more than 48 hours, you can apply the deposit and transfer it only once to the next
scheduled appointment. If the cancellation is less than 48 hours notice prior to your appointment, or if the next appointment gets cancelled,
you will lose your deposit.

~ Same day cancellations or no show appointments are subject to 50% of your scheduled service to be paid before a new appointment can be rescheduled.

~ After a 3rd occurrence of last minute cancellations or no show appointments, we will require a full non-refundable deposit to reserve any future appointments.

~ We really value all of our wonderful clients and truly appreciate your understanding and cooperation!!